Privacy Policy

The Auld Bike takes your privacy very seriously and we are committed to protecting your privacy when you use our on-line or other services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to contact at The Auld Bike at privacy@theauldbike.ie

Alternative you can mail any questions you have to:

The Auld Bike,

Drumgora,

Stradone,

Co. Cavan,

Republic of Ireland

Attention: Data Protection Officer

Your acceptance of these Privacy Statement terms

By using any of the sites within our web site network (“Web Sites”) or our Services, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it? 

Personal Data

Personal data is only collected from you if you voluntarily submit it to Theauldbike.ie. This is information that you provide to us when you: create an account on our site, place orders on our site, sign up to our mailing lists & membership lists, opt-in to our newsletter and marketing communications, and communicate with our company.

The Auld Bike collects and processes information about you in order to:

(i) identify you each time you visit a Web Site or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Web Sites
(iv) customise your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
(v) carry out research on the demographics, interests and behaviour of all of our customers; and
(vi) send you information we think you may find useful, including information about new bicycle products and services.

You may be asked to submit personal data about yourself, either when you register with us, or place an order on our online shop. This data includes your name, address, email address, telephone number, card details, and any other data you voluntarily choose to send to us, including data submitted via contact forms, application forms, mailing lists etc.

You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you (for example, tell you about special offers on things you’re interested in).

The Auld Bike does not store any sensitive payment information. To complete your financial transaction, we will only ever share the minimal data required with our payment handlers, Stripe Payments Limited. Your card payment data is securely handled by Stripe Payments Ltd, and you may view their Privacy Policy here: https://stripe.com/ie/privacy

Non Personal Data

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may also collect other non-personal information from your visit to our website, including your page views, the length of your visit, browser type, operating system, IP address and location. You cannot be identified from this information.

Log files/IP addresses

When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Cookie Policy:

Use of Cookies

We use cookies on our website. By using our website you agree to this Policy and you consent to our use of cookies in accordance with the terms of this Policy.

About Cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies on this Website:

We use persistent cookies on this website to provide links to social network sharing services, and to update you on our most popular content.

Google Analytics

We also use cookies to help us improve the website’s usability and for marketing purposes. We may also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

For this purpose we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

We use cookies for the following reasons: 

(i) To identify who you are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To track preferences and to improve and update our Web Site

With whom is the information shared?

The Auld Bike will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.

The Auld Bike  may disclose aggregate statistics about our sales, our Web Site visitors and customers of our other services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

The Auld Bike may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of The Auld Bike and its Web Sites, visitors to the Web Sites and customers of our Services.
We will only sell or rent your personal information to a third party either as part of a sale of the assets of The Auld Bike company or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

Information about products and services 

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time The Auld Bike company may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at info@theauldbike.ie and we will remove you from our mailing list. Should you wish for your data to be deleted at any time, please send us an email to privacy@theauldbike.ie

Security

The Auld Bike places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the Internet can be guaranteed to be 100% secure, however we take all appropriate steps (including appropriate technical and organisational measures) to protect your personal data.

Updating, Verfying and Deleting Personal Data

You also have a right to have your personal data corrected, if inaccurate, or, in certain circumstances, erased. Please forward any such requests via our Data Request Form here.

Right of Access to Your Personal Data

To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact privacy@theauldbike.ie . Any such data subject requests may be subject to the prescribed fee.

Retention of Your Data

Theauldbike.ie will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal
proceedings, or to assist in the prevention of fraud

Data Request Form

Our Data Request Form is available by clicking here

Comments

If you have any questions about our Privacy Policy please email them to privacy@theauldbike.ie.

Alternative you can mail any questions you have to:

The Auld Bike,

Drumgora,

Stradone,

Co. Cavan,

Republic of Ireland

Attention: Data Protection Officer

 

Policy Last Updated: 15th April 2018